Co-Managed IT
Augment your in-house team with co-managed IT support.
Let us help you manage your day-to-day technical needs and strategic projects.
Why should you consider a co-managed agreement?
Co-managed agreements bring so much more than best-in-class tech support. You gain access to a team of experts with knowledge, hands-on experience, and a deep understanding of the current technology market, as well as thoughts on what the next big thing is.
Don’t ignore that backlog of projects, deal with it (with our help).
Your internal IT team has a lot going on. And the bigger the company, the more likely there is to be a backlog of projects that need to be done, although they aren’t a top priority. But, if you don’t work away at it, the problem goes from being a few small tasks to something unmanageable. Luckily, for those situations, co-managed IT support can help.
Get the support you need, without hiring more staff
Hiring isn’t always an option. And, with most larger organizations, there are hurdles you have to jump over in order to bring on staff. Sometimes, you just don’t have the time needed to make that happen.
Co-managed solutions are the help you need.
With a co-managed IT agreement, you don’t just get an extra employee when you need one. You gain a whole team of experts who can provide a high level of care and support, remove pressure from your internal tech team, and give you more time to focus on your customers.
Staff Augmentation
We place experienced technology professionals — from helpdesk technicians to senior engineers — into your team on short- or long-term engagements, giving you the exact skills you need exactly when you need them.
IT Infrastructure Management & Optimization
We take on as much or as little of your infrastructure management as you need. Whether monitoring specific systems, managing cloud environments, or handling network operations, we work within your existing framework.
Proactive 24/7 Monitoring and Patching
Our team watches your environment around the clock, keeping your systems healthy and current with automated monitoring and patch management — including after-hours coverage your in-house team may not be able to provide.
Advanced Engineering and Project Back-Stopping
Access senior Tier 3 engineers for your most complex challenges and project escalations. We provide the deep technical expertise to resolve issues your team has escalated and keep strategic initiatives moving forward.
Tool-Stack Licensing
We bundle the monitoring, management, and security tools your environment requires, managing licensing and integrations on your behalf so your team can focus on outcomes rather than vendor management.
24/7 IT Helpdesk & On-Site Support
We provide seamless Level 1–3 helpdesk coverage that integrates with your existing ticketing system, available 24/7 by phone, chat, or email — plus on-site dispatch when problems require a physical presence.
Getting help for strategic initiatives and projects within your organization
Along with taking care of your daily tech needs, we can help you move forward on the kinds of special projects that come with business growth.
Cabling and wiring
As you grow, you’ll often need to expand the network capabilities of your existing space. We’ll help run wires to new workstations and offices to ensure your business has the connectivity you need.
Office moves
Sometimes when you grow you can’t just run more wire and add new workstations. You need to pack up shop and move to a bigger office. We will make sure that your new office is ready to go when you’re ready to move.
Data migration
Don’t leave data migration up to your distracted in-house team. We can help you plan, develop, and implement a migration strategy that keeps your confidential business data secure through the entire process.
Server buildout
Let us take the reins on your new server build out projects. We work with you to procure the hardware that best suits your business, install it, and make sure everything is running properly afterwards.
Ready to take the pressure off your in-house IT team?
Acrisure Cyber Services stands out for its commitment to providing tailor-made IT solutions.
- Don’t let IT challenges hold your business back. Partner with Acrisure Cyber Services and experience the difference expert co-managed IT services can make.
- Contact us today to schedule a consultation and take the first step towards a more secure, efficient, and successful future for your business.