Day-to-day relief
ACS helps employees and handles recurring work that consumes internal capacity.
Co-Managed IT Services
Give your IT team expertise—not just extra hands.
Your IT team knows the business. ACS adds specialist depth, after-hours support, and Microsoft 365 and infrastructure support—giving your team more time for priority projects without reducing co-managed IT to staff augmentation.
01Internal IT teamBusiness priorities.
02Working togetherMore progress with less strain.
03ACS adds capacityDesk, infrastructure, Microsoft 365.
Complimentary IT Risk & Operations Review
Request My IT Review
Review your support, Microsoft 365, infrastructure, continuity, vendors, and internal capacity. Leave with clearer priorities for improving reliability, security, and employee support.
- 01Talk through the work stretching your IT team.
- 02Look at where extra hands and specialist depth would help most.
- 03Cover after-hours support, priority projects, and support goals.
Complimentary. No obligation. You leave with useful findings and clearer priorities whether or not ACS is part of what happens next.
For your security, leave passwords, credentials, logs, alerts, incident details, and other sensitive information out of this form.
Added IT capacity
Co-managed IT works when help feels connected.
ACS adds capacity so internal IT can keep momentum.
-
01
Work piles up
Employee requests, Microsoft 365 changes, infrastructure tasks, vendors, and projects compete for time.
-
02
ACS adds capacity and depth
ACS supports recurring work, specialist issues, after-hours problems, and vendor coordination.
-
03
Team capacity opens up
Internal IT gets more time for business priorities and higher-value work.
-
04
Projects advance
Internal projects stop sitting behind daily tickets because your team regains time to move them forward.
Added support areas
Strengthen the team you have.
Use ACS for extra hands, specialist depth, after-hours support, and Microsoft 365 support while your team stays focused on business priorities.
Support areaExactly what ACS supportsStays close to your teamWhat both teams coordinate
Employee support
Help desk and device troubleshooting for employee requests, with 24x7x365 request receipt and L1/L2/L3 support.
Business priorities, employee patterns, and which issues need internal attention stay close to your team.
Priority levels, user communications, recurring problems, and after-hours needs.
Infrastructure and cloud
Monitoring, patching, maintenance, administration, and troubleshooting for endpoints, servers, networks, and cloud systems.
Business timing, site needs, and application priorities stay close to your team.
Maintenance timing, vendor support, urgent fixes, and project impact.
Microsoft 365
Entra ID, Intune, Exchange, Teams, SharePoint, permissions, and user lifecycle support.
Department changes, employee moves, and business priorities stay close to your team.
New hires, leavers, device policies, group changes, and collaboration updates.
Projects and vendors
Vendor help, advanced troubleshooting, and technical depth when daily tickets are already full.
Budget priorities, rollout timing, and employee communications stay close to your team.
Vendor calls, project timing, technical prerequisites, and post-change support.More capacity
Give your IT team the backup it needs.
ACS adds dependable support, specialist depth, and after-hours coverage so internal IT can keep priorities moving.
Specialist depth
Experienced engineers help when infrastructure, cloud, Microsoft 365, or security gets difficult.
After-hours support
Problems get attention when the internal team is offline.
More time for priorities
Internal IT gets more room to advance projects and business goals.
Team relief
Build capacity around piling-up work.
Co-managed IT fits when a capable team needs more hands, specialists, after-hours support, or time to refocus on project priorities.
New employee setup
ACS supports account, device, and Microsoft 365 readiness.
New hires wait less for the basics.After-hours server or network issue
ACS investigates affected systems and helps restore progress.
Problems get attention outside the normal workday.Microsoft 365 change
ACS supports identity, Teams, SharePoint, and Exchange updates.
Internal IT gets fewer daily interruptions.Extra help should produce visible progress.
- 01
Critical first-response target: 15 minutes during business hours and 30 minutes after hours.
- 02
Requests are received 24x7x365, with L1/L2/L3 support for user, device, and systems issues.
- 03
Specialist depth for infrastructure, cloud, Microsoft 365, vendors, and harder issues.
- 04
More time for internal project priorities when daily support already stretches the team.
Co-managed IT adds recurring support, specialist depth, after-hours help, and Microsoft 365 support so internal IT can regain time for project priorities.
Google reviews
4.9/5 from 180 Google reviews.
-
“My experiences have always been positive. Everyone I have come in contact with are very knowledgeable and extremely helpful, issues are always resolved fast and efficiently.”
-
“The tech was on time for our call. He was thorough with the directions given and was able fix the problem in less than 20 minutes. He was a very pleasant gentleman and I had a great experience with ACRISURE.”
-
“Bryan is an excellent and kind technician whom I have worked with over the years. Highly recommended!!!”
FAQ
Key co-managed questions.
01Is co-managed IT the same as adding a temporary person?+
No. Co-managed IT adds ACS support for recurring work, specialist issues, after-hours needs, and projects without asking internal IT to absorb everything alone.
02Will ACS replace our internal IT team?+
No. ACS adds capacity and specialist depth so internal IT can keep momentum and focus on the business.
03Where does co-managed IT usually help first?+
Common starting points are employee support, after-hours issues, Microsoft 365, infrastructure care, vendor help, and delayed projects.