Business Continuity
March 22, 2023
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AI trends in IT management
AI is on everyone’s minds these days. ChatGPT3 and OpenAi have brought what’s possible to the mainstream in a way we haven’t seen outside of movies before. If you’ve spent any time following the trends online, there’s a lot of praise for what’s possible, what could be possible, and what will be possible over the …
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March 15, 2023
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Best Microsoft 365 features for 2023
Microsoft’s office suite (now called Microsoft 365) has come a long way from its early days as a word processor and spreadsheet platform. These days, Microsoft 365 is a powerhouse of productivity tools that handle everything from word processing to email and everything in between. With all the products and features that come bundled into …
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March 8, 2023
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Digital Trust – what is it and how does it affect your business
It seems we hear new stories about cybercrime every day. The stories range from huge ransomware attacks on hospitals to city infrastructure being compromised. It might seem like this isn’t something that you and your business need to worry about, but it matters more each day. Customers need to know that your business (and by …
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February 22, 2023
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Digital transformation 2023
Digital transformation is one of those business processes that should be top of mind at all times. Not only does it give you better tools to run your business, but it also provides you with ways to save money, without sacrificing customer support. The challenge, however, can be to figure out what you should be …
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January 26, 2023
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Endpoint detection and response and extended detection and response
When it comes to cybersecurity, the best time to improve coverage and protection is before you get attacked, not after. If you take a reactive approach, you’re effectively waiting until someone steals from you to make things better. The problem with that is that you’ve already been affected by the problem. Your customers will be …
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January 19, 2023
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Your ITSM Strategy This Year
Sometimes, the biggest missing piece from your IT program is a master strategy. They are the policies and ideas that guide you through every step of managing your technical needs, from provisioning to implementation. Without an overarching approach, you risk implementing tech solutions that don’t have the best needs of your end user in mind. …
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January 12, 2023
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2023 – What Lies Ahead?
We’re a few weeks into 2023 and for most businesses, it means it’s time to take stock of their plans for the new year. One of the biggest advantages of a new year is that you’ve got a chance to look back at everything and see what’s been working for you and what isn’t, especially …
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January 11, 2023
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Exploring the Principles of Zero Trust and SASE
If there’s one trend in cybersecurity, it’s that attacks are always on the rise. And, to make things even more fun, attacks are growing in sophistication as they increase. Data shows that in Q3 of 2022 there was a 28% increase in global attacks compared to the same time in 2021. If you break it …
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December 14, 2022
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Device Management
Each week, tech issues cause Americans to lose about 102 minutes of productivity. This loss of time may not seem like a huge deal, but when you’re running a larger enterprise, that adds up quickly to a lot of time your employees aren’t working. Not only aren’t they focused on the tasks they’re supposed to …
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